Kuoni reviews: why Kuoni comes highly recommended

Creating unforgettable holidays is what we’re known for – and it’s earned us over 200 awards along the way. We’re also proud to be a Which? Recommended Provider, with Feefo Platinum Trusted Service status and a 4.9 out of 5 rating on Trustpilot, based on feedback from thousands of people who’ve travelled with us.

This is down to the care and expertise our teams and partners bring to every trip. But don’t just take our word for it – here’s a snapshot of some of the feedback our customers have shared.

A spectacular South African safari

“To say we had the most amazing time doesn’t do it justice. The whole trip was magic and we can’t get over how perfect every hotel was, especially at Ukhozi Lodge, a little piece of heaven on earth that stole our hearts. Suzanne, the expert we booked with, set the bar extremely high and I’m not sure we’ll be able to book a holiday through another travel company again.”

T. Haydon, Kuoni traveller

North American adventures

“This was the fifth time my daughter and I have used Kuoni to book our holiday. With their help, we’ve made some amazing memories together. Our trip to the USA and Canada has been the holiday of a lifetime and we would like to thank Melissa and team from Kuoni Cheltenham for once again delivering our dreams.”

D. Baldwin, Kuoni traveller

Touring the teardrop isle

“Our experience with Kuoni was excellent. This was our first holiday to Asia and our travel expert Daisy was extremely helpful. We stayed in six different hotels during our two-week trip; all were a very high standard. The best part of our holiday was our driver/guide Rayan. He was professional but also very warm and friendly, a lovely person to get to know. All in all, I was very impressed by Kuoni and we had a wonderful experience in Sri Lanka; it’s an amazing place to visit.”

S. Glynn, Kuoni traveller

From city to beach in Thailand

“Our travel expert at Kuoni Edinburgh, couldn't have done more for us. We gave him an idea of what we were looking for (a holiday to Bangkok and Koh Samui) and he ticked all the boxes in terms of pricing, hotels, location and the quality of the beach. The pre-departure itinerary we received included local dos and don'ts which was very useful, even for those that have travelled to Thailand before. I wouldn't hesitate to use Kuoni again or recommend them to a friend.”

D. Walsh, Kuoni traveller

Castaway in the Indian Ocean

“From start to finish, our experience was fantastic. Our Kuoni expert recommended the perfect island for us and made restaurant reservations in advance. We stayed at Outrigger Maldives Maafushivaru Resort in a Two Bedroom Beach Villa with Private Pool and it was ideal for us and our teen children. The island is beautiful; the waters are clear and full of sea life. We couldn’t fault it in any way. Definitely 5 stars from us.”

P. Rooney, Kuoni Traveller

An Amalfi escape

“The service from Kuoni is faultless and everything went perfectly. Our room shone – the view out to sea was amazing and the food in the restaurant was sublime. Samuele, one of the Head Waiters, made sure every night that my meal was prepared to perfection for my allergies. I can’t thank him and the chefs enough. Every meal was delicious and the frizzante in the bar was the best! The lovely gardens and the views made it a holiday to remember. Thank you, Kuoni.”

R. Young, Kuoni traveller

The information is correct to the best of our knowledge at the time of publication.